Reference

How cash5pa Handles Your Personal Information

Your account data stays in our hands only as long as it needs to, used only for the purposes you'd expect — running your account, processing PayPal or Venmo transactions, and keeping your sessions secure.

Data collected only for account usePayPal, Venmo, Play+ transaction records protectedYour right to access or delete your dataNo data sold to third partiesContact us any time to review your records
Explore the Lobby Read FAQ
cash5pa How cash5pa Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

Got a question about your data? You can reach our account support team through live chat, email, or the in-app help center. We'll confirm receipt of any privacy request within two business days and work through it from there. Availability depends on your state and whether local law permits access to our platform.

Live Chat Start a chat session from the account menu. Describe your privacy request and our team will pull your record and walk through your options directly.
Email Support Send your data request or privacy question to our support address. Include the email tied to your account so we can locate your record without delay.
In-App Help Center Open the help section inside your mobile account, select Privacy and Data, and submit a request form. We track every submission through to a written response.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We keep your personal information accurate, limited to what's necessary, and protected at rest and in transit. Here's how that works in practice across four areas of your account.

Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to see which account pages load slowly. You can adjust cookie preferences through your browser settings at any time without losing your account.
Account Security Login sessions are protected with SSL encryption and flagged when a new device connects. If we detect a login from an unrecognized location, we'll prompt you to confirm via your registered email before the session continues.
Data Retention We hold account data for as long as required under applicable state law and internal compliance rules. Once the retention period expires and you've closed your account, personal records are deleted or anonymized in line with our data schedule.
Requesting Changes You can ask us to correct inaccurate data, restrict how we use your information, or request a copy of everything we hold on your account. Submit the request through live chat or email and we handle it under the timelines state law sets.

Common Questions About Your Privacy at cash5pa

Here are the questions we get most often about data, access rights, and how your information moves through our platform. If yours isn't here, live chat is the fastest path to a straight answer.

We collect your name, date of birth, address, and email for identity verification. When you make a deposit via PayPal or Venmo, we log a transaction reference but not your full payment credentials.

We do not sell your data to advertisers or marketing networks. We share information only with payment processors like PayPal and Play+, identity verification services, and regulators where state law requires it.

Contact us through live chat or email from the address on your account. We'll confirm your identity and send you a summary of the data we hold, in line with applicable state privacy law timelines.

Yes. Where state law grants you a deletion right, submit a request through the in-app help center or email support. We'll process it within the period state law allows after verifying your identity.

We store only the transaction reference number, not your wallet credentials or card details. Payment data stays encrypted in transit via SSL and is held only as long as compliance rules require.

We log IP addresses and device identifiers to detect fraud and protect your wallet. You can limit analytics cookies through your browser settings; security-related session logging cannot be switched off as it protects your account.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

Related pages

InfoLegalInfocash5pa Banking GuideInfoTennis Live Betting Rules

Related pages

cash5pa United States Register About Us Tennis Live Betting Rules NASCAR Player Props